AI agents that work your phone

Your phone is handled. Even when you’re not.

  • Answers 24/7
  • Makes calls
  • 100% reliable

Calls your team no longer has to make or take

  • Lead intake
  • Appointment booking
  • Detail verification
  • Confirmations
  • After-hours answering
  • Order status
  • Reservations
  • Follow-up calls
  • Customer surveys
  • Call routing
  • Payment reminders
  • Document collection
A shop owner smiling while taking a phone call at her workbench

Incoming call · answered

New customer inquiry

Outcome

Consultation booked · Thu 2:30 PM

Always on

Your phones, handled. Even when you're busy.

Most missed calls happen while you're with a customer. A HiloVoice agent covers the phone and does the work, so you don't have to choose.

  1. 01

    Picks up on the first ring

    Every call is answered, including during the lunch rush, on weekends, and at 2 AM.

  2. 02

    Asks what you would ask

    Your questions, in your order. The agent adapts when a caller's answer changes what comes next.

  3. 03

    Finishes the job

    It books the appointment, updates the record, or sends the text. Then you get a clean summary.

Live demo

Don't take our word for it. Take the call.

Pick a scenario, enter your number, and a HiloVoice agent will call you within seconds. Play the customer and see how it handles you.

HiloVoice agent · Lead intake

“Hi, thanks for taking my call…”

Choose a scenario

Pick the job

What phone work do you want off your plate?

Pick the job. Tell HiloVoice how your business handles it. Your agent takes it from there.

Lead intake

Inbound calls
  1. 1A new caller asks about a job
  2. 2Collects their name, number, and what they need
  3. 3Asks your qualifying questions
  4. 4Works out how urgent it is
  5. Done: Qualified lead sent to your team
See all workflows →

The platform

One agent. Every step of the call.

HiloVoice isn't a phone tree or an answering service. It's an agent that works through your process and finishes what it starts.

Inbound

  • Lead intake
  • Qualification
  • After-hours
  • Status requests

Outbound

  • Verification
  • Confirmations
  • Follow-up
  • Surveys

Answers calls and makes them

Be there when customers call, and get the outbound calls done that keep slipping down the list.

VoiceSMSEmail

Talks, texts, and emails

Collect details by voice, then follow up by SMS or email when that's easier for the customer.

  1. 1Greet
  2. 2Identify
  3. 3Collect
  4. 4Verify
  5. 5Act

Follows your process

Set the steps, questions, and rules. The agent sticks to them and adapts when answers change.

Call outcomeCompleted

Name
Maria Lopez
Callback
(702) 555-0142
Need
AC not cooling
Booked
Fri 9–11 AM

Returns a structured outcome

Every conversation ends as clean data your team can act on. No digging through transcripts.

AgentYour team

Hands off when it matters

When a call needs judgment, the agent routes it to a person with the context already captured.

Voice, text, and email

One request, every channel.

Some details are easier to say. Some are easier to type. Your agent moves between voice, text, and email without starting the conversation over.

It starts with a natural conversation

The agent answers, asks your questions in plain language, and confirms details back so nothing is misheard.

Live call · 01:42

Thanks for calling Desert Air. What's going on with your system?

My AC is running but it's not cooling at all.

Sorry to hear that. I can get a technician out. Does Friday between 9 and 11 AM work?

Friday morning is perfect.

You're booked. I can text you so you can type your email address instead of spelling it out. You'd get up to five messages during this call. Want me to send it?

Yes, please.

Google Calendar

HiloVoice books appointments straight into your calendar.

Connect Google Calendar in HiloVoice's Settings → Integrations, and your voice agent can check when you're free and book, move, or cancel appointments while it's on the call with your customer. Google sends the caller the invitation.

HiloVoice uses your Google Calendar only to book appointments for your business. It never sells this data or uses it for advertising, and you can disconnect at any time. How we handle Google user data →

What HiloVoice asks Google for

  • Your list of calendars

    So you can choose which calendar takes the bookings, and which others to keep clear.

  • When you're busy

    Free and busy times only, so the agent offers callers slots that are really open.

  • Events on the booking calendar

    It adds the appointment with the caller as a guest. To move or cancel one, it looks up that caller's upcoming appointments.

On any other calendars you ask it to keep clear, it sees only busy times. It doesn't touch your email, contacts, or files.

Customer results

Phone work your team didn't have to do.

What happens when routine calls stop landing on your team.

  • An air conditioning unit on a concrete pad beside a house

    Hours saved

    Several hours back every week

    “We used to spend so much time answering the same calls and gathering basic information. HiloVoice has taken a lot of that off our plate. It easily saves us several hours every week, and now my team can focus on the customers who actually need us.”
    Marcus JohnsonOwner, HVAC company
  • A pipe wrench, an adjustable wrench, and copper fittings on a wooden bench

    Leads captured

    Jobs they would have missed

    “The biggest difference is we're not losing nearly as many opportunities when we can't get to the phone. HiloVoice answers, gets the information we need, and gives us a lead we can actually follow up with. We've definitely picked up jobs we probably would've missed before.”
    Rachel MartinezOwner, Plumbing company
  • An empty dental chair in a bright treatment room

    Appointments booked

    Booked without stopping work

    “I was a little skeptical about having AI handle our calls at first, but it's worked really well. The part I like most is that it doesn't just take a message. People are actually getting their appointments booked without someone on our team having to stop what they're doing.”
    David ChenOwner, Dental practice

Outcomes, not transcripts

The call only matters if something happens next.

HiloVoice turns each conversation into structured data your business can use: what happened, what changed, and what needs attention. Call by call, it adds up to a month of work your team never had to do.

Answering the phone is only the beginning. See how HiloVoice compares →

One call

Call outcome

Booked
Caller
Dana Reed
Need
AC blowing warm air
Service area
Inside
Source
Search ad
Visit
Thu, 8–10 AM

Actions

  • Lead sent to CRM
  • Visit booked
  • Confirmation text sent

One month

Last 30 days

Example
calls handled
318
after-hours calls answered
96
leads qualified
112
visits booked
64
customers followed up
41
staff hours saved
31.8

Example month for Sunrise Heating & Air, a small HVAC business. Staff hours saved assumes about 6 minutes of staff time per call handled.

A business owner standing with arms crossed in a bright office

Test call · Intake agent v3

  • Followed every step
  • Escalated when unsure
  • Outcome recorded

Ready to go live

You stay in control

Automation you can trust with your customers.

Your agent only does what you've allowed. Every call is recorded as an outcome you can review.

Test before going live
Call your agent yourself and review exactly how it responds.
Define what it can do
Give each agent only the actions and information it needs.
See every outcome
Review calls, structured data, actions, and exceptions.
Escalate to people
Route conversations to a human when the workflow requires judgment.
Versioned changes
Know which agent configuration handled each call.
Truthful by design
Configure agents to avoid guessing and escalate when information cannot be verified.
Security & trust →

FAQ

Questions, answered.

See every question in our FAQ, or email [email protected] and we'll get back to you.

What call would you stop making today?

Turn it into a HiloVoice agent, call it yourself, and see the finished outcome before it ever talks to a customer.