Capture

Turn every inbound call into an actionable opportunity.

HiloVoice answers, asks the right questions, captures the information you need, qualifies the caller, and routes the next step.

Lead capturedQualifiedTransferredFollow-up created

Today

  • Staff spend hours answering the same intake questions.
  • Missed calls mean missed revenue.
  • Follow-up on new callers is inconsistent.
  • Hiring another receptionist is expensive.

With HiloVoice

  • Respond immediately
  • Never lose information in voicemail
  • Ask consistently
  • Route qualified callers faster
  • Capture after-hours opportunities

Every caller gets answered immediately, qualified consistently, and routed to the right next step — without adding headcount.

See it in action

A short example of how the conversation goes.

AgentThanks for calling Sunrise Home Services — what can I help you with today?
CustomerHi, I need someone to look at a leaking pipe under my sink.
AgentI can get that started. Can I get your name and the best number to reach you?
CustomerSure, it's Maria Lopez, 555-0148.
AgentGot it. Is this urgent, or can it wait a day or two?
CustomerIt's urgent — there's water pooling under the cabinet.

The call is only useful if something happens afterward.

No digging through transcripts. See what happened, what changed, and what needs attention.

Call outcome

Qualified
Customer
Maria Lopez
Issue
Leaking pipe
Urgency
Urgent
Contact
555-0148

Actions

  • Lead created
  • Transferred to on-call technician

From workflow to working agent in four steps

  1. Step 1

    Choose the outcome

    Start with Intake, Verification, Confirmation, Survey, or another repeatable phone workflow.

  2. Step 2

    Tell HiloVoice what matters

    Define the information to collect, verify, or act on. No prompt engineering required.

  3. Step 3

    Test the conversation

    Call your agent yourself. See the transcript, fields, actions, and outcome before going live.

  4. Step 4

    Put it to work

    Connect a number or launch outbound calls. HiloVoice handles the conversation and records the result.

Common variations

  • After-hours and weekend coverage
  • Multiple call reasons on one line
  • Spanish-language support
  • Web form and phone intake combined

HiloVoice fits into the work you already do.

Let your agents look up information, update records, create leads, trigger workflows, send messages, and hand conversations back to your team.

CRMCalendarWebhookREST APISMSHuman transfer

Automation you can stay in control of

Test before going live

Call your agent yourself and review exactly how it responds.

Escalate to people

Route conversations to a human when the workflow requires judgment.

Truthful by design

Configure agents to avoid guessing and escalate when information cannot be verified.

Security & trust →

Frequently asked questions

Turn every inbound call into an actionable opportunity.