Verify

Get verification calls done without tying up your team.

HiloVoice calls, confirms the information you already have, captures changes, and records the result.

  • Verified
  • Verified with changes
  • Unable to verify
  • Needs review
A truck driver on the phone stepping out of his cab

Example call · Verify

Call outcome

Verified with changes
Customer
John Smith
Vehicle
2024 Yamaha MT-07
VIN
••••••102394
  • Record updated
  • Verification completed

The difference

What changes with HiloVoice.

Records get verified automatically, corrections are captured consistently, and only genuine exceptions reach your team.

Today

  • Teams repeatedly make the same confirmation calls.
  • Manual verification calls eat hours every week.
  • Corrections get typed into different systems inconsistently.
  • Low-priority verification calls compete with higher-value work.

With HiloVoice

  • Calls the contact automatically
  • Confirms each known value
  • Captures corrections when something's changed
  • Accepts a photo of the document by text or email when a value needs proof
  • Updates the record when the call ends

See it in action

The call is only useful if something happens afterward.

A short example of how the conversation goes. No digging through transcripts. See what happened, what changed, and what needs attention.

The conversation

AgentCan you confirm the pickup address?
CustomerYes, it's 2418 West Charleston Boulevard.
AgentAnd the pickup should still work after 2 PM?
CustomerActually, make it after 3 PM.

What your team gets

Call outcome

Verified with changes
Customer
John Smith
Vehicle
2024 Yamaha MT-07
VIN
••••••102394
Pickup address
2418 W Charleston
Pickup window
After 3 PMUpdated

Actions

  • Record updated
  • Verification completed

How it works

From workflow to working agent in four steps.

  1. 01Step 1

    Choose the outcome

    Start with Intake, Verification, Confirmation, Survey, or another repeatable phone workflow.

    IntakeVerificationConfirmation
  2. 02Step 2

    Tell HiloVoice what matters

    Define the information to collect, verify, or act on. No prompt engineering required.

    • Name
    • Callback number
    • Reason for call
  3. 03Step 3

    Test the conversation

    Call your agent yourself. See the transcript, fields, actions, and outcome before going live.

    Test callPassed
  4. 04Step 4

    Put it to work

    Connect a number or launch outbound calls. HiloVoice handles the conversation and records the result.

    Agent liveInbound · Outbound

Flexible

Common variations.

  • 01Single-field or full-record verification
  • 02Outbound campaigns across thousands of contacts
  • 03Escalation when a value can't be confirmed
  • 04Works alongside your existing records

Integrations

HiloVoice fits into the work you already do.

Let your agents look up information, update records, create leads, trigger workflows, send messages, and hand conversations back to your team.

HiloVoice agent
  • CRM
  • Calendar
  • Zapier
  • Slack
  • Email
  • SMS
  • Webhook
  • REST API
  • Human transfer
A studio owner smiling while working on her laptop

Example test call

  • Followed every step
  • Escalated when unsure
  • Outcome recorded

Ready to go live

You stay in control

Automation you can stay in control of.

  • Test before going live

    Call your agent yourself and review exactly how it responds.

  • Escalate to people

    Route conversations to a human when the workflow requires judgment.

  • Truthful by design

    Configure agents to avoid guessing and escalate when information cannot be verified.

Security & trust →

FAQ

Frequently asked questions.

Get verification calls done without tying up your team.