Recover overdue balances respectfully.
HiloVoice reaches customers about outstanding balances, arranges payment or a promise to pay, and records every commitment and dispute.
Today
- Overdue invoices pile up faster than your team can call.
- Payment reminder calls are uncomfortable and inconsistent.
- Promises to pay get noted on paper and forgotten.
- Disputes surface late because nobody asked the right question.
With HiloVoice
- Calls when a balance passes your threshold
- States the amount and what it's for
- Offers the payment options you allow
- Records the commitment, dispute, or refusal
Every overdue account gets a consistent, courteous call, payments and commitments are logged immediately, and disputes reach your team early.
See it in action
A short example of how the conversation goes.
The call is only useful if something happens afterward.
No digging through transcripts. See what happened, what changed, and what needs attention.
Call outcome
Payment arranged- Customer
- Elena Ruiz
- Balance
- $240.00
- Arrangement
- 2 × $120Updated
- First payment
- 15thUpdated
Actions
- Payment plan recorded
- Reminder scheduled
From workflow to working agent in four steps
- Step 1
Choose the outcome
Start with Intake, Verification, Confirmation, Survey, or another repeatable phone workflow.
- Step 2
Tell HiloVoice what matters
Define the information to collect, verify, or act on. No prompt engineering required.
- Step 3
Test the conversation
Call your agent yourself. See the transcript, fields, actions, and outcome before going live.
- Step 4
Put it to work
Connect a number or launch outbound calls. HiloVoice handles the conversation and records the result.
Common variations
- Gentle early reminders or firmer late-stage calls
- Payment plan or pay-in-full options
- Automatic dispute capture and escalation
- Compliance-driven scripts and call windows
HiloVoice fits into the work you already do.
Let your agents look up information, update records, create leads, trigger workflows, send messages, and hand conversations back to your team.
Automation you can stay in control of
Test before going live
Call your agent yourself and review exactly how it responds.
Escalate to people
Route conversations to a human when the workflow requires judgment.
Truthful by design
Configure agents to avoid guessing and escalate when information cannot be verified.