Restaurants
Pick up every call during the dinner rush.
HiloVoice takes reservations, handles takeout orders, answers questions about the menu, hours, and parking, and confirms tonight's bookings — so nobody has to leave the floor for the phone.
HiloVoice captures
- 2 × Margherita pizza
- 1 × Caesar salad — no croutons
- Pickup: 6:00 PM
- Total: $41.50
Outcome
Order placed- Order sent to kitchen
- Confirmation text sent
Step 1
Guest calls
Outcome
Guest arrives
Before HiloVoice
Sound familiar?
- The phone rings hardest exactly when the floor is busiest.
- Missed calls are missed covers.
- Phone orders get written on tickets and mistyped.
- No-shows on Friday nights cost you tables you turned others away from.
- Allergy and dietary questions need a consistent answer.
With HiloVoice
From call to completed outcome.
The same steps on every call, in the order you set, ending in a result your team can act on.
Step 1
Guest calls
Step 2
Reservation or order identified
Step 3
Details captured
Step 4
Availability checked
Step 5
Booked or order placed
Step 6
Confirmation sent
Outcome
Guest arrives
What changes
Less phone work. More finished work.
Fill more tables
Take reservations on every call, including the ones during service.
RestaurantsLive call
- Guest calls
- Reservation or order identified
- Details captured
- Availability checked
Take orders accurately
Capture takeout orders item by item and send them to the kitchen.
Cut no-shows
Confirm tonight's reservations by call or text and release the tables that won't be used.
Answer the basics
Hours, parking, private dining, dietary options — the same answer every time.
FAQ
Frequently asked questions
Can't find what you need? Email [email protected] and we'll get back to you.
