HiloVoice
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Book

Take every booking, even when the phone is ringing off the hook.

HiloVoice checks availability, books the appointment, table, or room, handles changes and cancellations, and writes it all to your calendar or reservation system.

Create a booking agentSee it in action
  • Booked
  • Rescheduled
  • Cancelled
  • Waitlisted
A restaurant owner taking an order by phone behind the bar

Example call · Book

Call outcome

Booked
Guest
J. Chen
Date & time
Sat, 7:30 PM
Party size
4
  • Reservation created
  • Confirmation text sent
  • Call logged

The difference

What changes with HiloVoice.

Every booking request gets handled on the spot, the calendar is always right, and your team stays with the customers in front of them.

Today

  • Callers get voicemail during your busiest hours — exactly when they want to book.
  • Staff juggle the phone and the customers in front of them.
  • Double bookings happen when the calendar and the phone don't talk.
  • Cancellations don't free up the slot until someone remembers to update it.

With HiloVoice

  • Checks live availability in your system
  • Collects party size, service, or room preferences
  • Books, reschedules, or cancels within your rules
  • Sends a confirmation and logs the reservation

See it in action

The call is only useful if something happens afterward.

A short example of how the conversation goes. No digging through transcripts. See what happened, what changed, and what needs attention.

The conversation

AgentThanks for calling Lumen Kitchen. Would you like to make a reservation?
CustomerYes — a table for four this Saturday around seven.
AgentI have 6:45 and 7:30 available on Saturday for four. Which works better?
Customer7:30, please. Under Chen.
AgentYou're set: Saturday at 7:30 PM, party of four, under Chen. I'll text a confirmation — reply to that message if anything changes.

What your team gets

Call outcome

Booked
Guest
J. Chen
Date & time
Sat, 7:30 PM
Party size
4
Phone
555-0166

Actions

  • Reservation created
  • Confirmation text sent
  • Call logged

How it works

From workflow to working agent in four steps.

  1. 01Step 1

    Choose the outcome

    Start with Intake, Verification, Confirmation, Survey, or another repeatable phone workflow.

    IntakeVerificationConfirmation
  2. 02Step 2

    Tell HiloVoice what matters

    Define the information to collect, verify, or act on. No prompt engineering required.

    • Name
    • Callback number
    • Reason for call
  3. 03Step 3

    Test the conversation

    Call your agent yourself. See the transcript, fields, actions, and outcome before going live.

    Test callPassed
  4. 04Step 4

    Put it to work

    Connect a number or launch outbound calls. HiloVoice handles the conversation and records the result.

    Agent liveInbound · Outbound

Flexible

Common variations.

  • 01Restaurant tables and private dining
  • 02Hotel rooms and stay changes
  • 03Service appointments and consultations
  • 04Waitlists and reschedules

Integrations

HiloVoice fits into the work you already do.

Let your agents look up information, update records, create leads, trigger workflows, send messages, and hand conversations back to your team.

HiloVoice agent
  • CRM
  • Calendar
  • Zapier
  • Slack
  • Email
  • SMS
  • Webhook
  • REST API
  • Human transfer
A studio owner smiling while working on her laptop

Example test call

  • Followed every step
  • Escalated when unsure
  • Outcome recorded

Ready to go live

You stay in control

Automation you can stay in control of.

  • Test before going live

    Call your agent yourself and review exactly how it responds.

  • Escalate to people

    Route conversations to a human when the workflow requires judgment.

  • Truthful by design

    Configure agents to avoid guessing and escalate when information cannot be verified.

Security & trust →

FAQ

Frequently asked questions.

Take every booking, even when the phone is ringing off the hook.

Create a booking agentTalk to our team