HiloVoice
Start free

Confirm

Know who's confirmed before your team has to ask.

Automatically confirm appointments, pickups, deliveries, reservations, or service visits and route changes back into your workflow.

Create a confirmation agentSee it in action
  • Confirmed
  • Needs reschedule
  • Cancelled
  • No answer
A clinic receptionist greeting a patient at the front desk

Example call · Confirm

Call outcome

Needs reschedule
Customer
David Chen
Original appointment
Tomorrow, 2:00 PM
New appointment
Thursday, 2:00 PM
  • Calendar updated
  • Confirmation recorded

The difference

What changes with HiloVoice.

Every upcoming appointment gets confirmed automatically, with reschedules and cancellations routed back into your workflow immediately.

Today

  • Confirming appointments by hand doesn't scale.
  • No-shows are expensive and hard to predict.
  • Reschedule requests get lost between calls, texts, and emails.
  • Your team spends the morning just chasing confirmations.

With HiloVoice

  • Calls ahead of the scheduled time
  • Confirms the appointment details
  • Offers to reschedule if it doesn't work
  • Updates your system with the result

See it in action

The call is only useful if something happens afterward.

A short example of how the conversation goes. No digging through transcripts. See what happened, what changed, and what needs attention.

The conversation

AgentHi, I'm calling to confirm your appointment tomorrow at 2 PM with Dr. Patel.
CustomerActually, can we push that to Thursday?
AgentSure — does Thursday at 2 PM still work?
CustomerYes, that works.

What your team gets

Call outcome

Needs reschedule
Customer
David Chen
Original appointment
Tomorrow, 2:00 PM
New appointment
Thursday, 2:00 PMUpdated

Actions

  • Calendar updated
  • Confirmation recorded

How it works

From workflow to working agent in four steps.

  1. 01Step 1

    Choose the outcome

    Start with Intake, Verification, Confirmation, Survey, or another repeatable phone workflow.

    IntakeVerificationConfirmation
  2. 02Step 2

    Tell HiloVoice what matters

    Define the information to collect, verify, or act on. No prompt engineering required.

    • Name
    • Callback number
    • Reason for call
  3. 03Step 3

    Test the conversation

    Call your agent yourself. See the transcript, fields, actions, and outcome before going live.

    Test callPassed
  4. 04Step 4

    Put it to work

    Connect a number or launch outbound calls. HiloVoice handles the conversation and records the result.

    Agent liveInbound · Outbound

Flexible

Common variations.

  • 01Appointments, deliveries, pickups, or reservations
  • 02Same-day reminder calls
  • 03Automatic rebooking when a time doesn't work
  • 04Escalation for repeated no-shows

Integrations

HiloVoice fits into the work you already do.

Let your agents look up information, update records, create leads, trigger workflows, send messages, and hand conversations back to your team.

HiloVoice agent
  • CRM
  • Calendar
  • Zapier
  • Slack
  • Email
  • SMS
  • Webhook
  • REST API
  • Human transfer
A studio owner smiling while working on her laptop

Example test call

  • Followed every step
  • Escalated when unsure
  • Outcome recorded

Ready to go live

You stay in control

Automation you can stay in control of.

  • Test before going live

    Call your agent yourself and review exactly how it responds.

  • Escalate to people

    Route conversations to a human when the workflow requires judgment.

  • Truthful by design

    Configure agents to avoid guessing and escalate when information cannot be verified.

Security & trust →

FAQ

Frequently asked questions.

Know who's confirmed before your team has to ask.

Create a confirmation agentTalk to our team