The platform behind every HiloVoice agent.
One system for inbound and outbound calling, built around outcomes instead of raw voice AI infrastructure.
What do you want your calls to accomplish?
Start with the outcome. HiloVoice handles the conversation around it.
Capture every opportunity
Answer inbound calls, ask the right questions, collect structured information, qualify the caller, and route the right opportunities to your team.
- Lead captured
- Qualified
- Transferred
- Follow-up created
Verify without the back-and-forth
Call customers automatically, confirm known information, capture corrections, and update the record.
- Verified
- Verified with changes
- Unable to verify
- Needs review
Know who's showing up
Confirm appointments, pickups, deliveries, reservations, or service visits without tying up your team.
- Confirmed
- Needs reschedule
- Cancelled
- No answer
Turn conversations into feedback
Conduct natural voice surveys, capture structured responses, and flag customers who need follow-up.
- Survey complete
- Feedback captured
- Follow-up required
Never let important follow-up slip
Automatically reach out after a lead, service, appointment, application, or customer interaction.
- Re-engaged
- Callback scheduled
- Not interested
- No answer
Recover overdue balances respectfully
Reach customers about outstanding balances, arrange payment, and log every commitment without a collections team on the phone all day.
- Payment arranged
- Promise to pay
- Dispute raised
- No answer
Resolve routine support calls instantly
Answer common customer questions, look up order or account status, and escalate the calls that need a person.
- Resolved
- Escalated
- Ticket created
- Callback scheduled
One platform for both sides of the phone call
Inbound
Be there when customers call.
- Lead intake
- Qualification
- Customer routing
- Information collection
- Status requests
- After-hours coverage
Outbound
Get important calls done automatically.
- Verification
- Confirmations
- Follow-up
- Surveys
- Reminders
- Reactivation
You define the job. HiloVoice handles the voice AI.
You configure
- What the agent should accomplish
- What it needs to ask
- What information it can use
- What counts as success
- What actions it can take
- When a human should step in
HiloVoice handles
- Natural conversation
- Voice
- Turn taking
- Call execution
- Information extraction
- Tool execution
- Outcome tracking
You shouldn't need to become a voice AI engineer to automate a phone workflow.
HiloVoice fits into the work you already do.
Let your agents look up information, update records, create leads, trigger workflows, send messages, and hand conversations back to your team.
The call is only useful if something happens afterward.
HiloVoice turns conversations into structured outcomes your business can use. No digging through transcripts. See what happened, what changed, and what needs attention.
Call outcome
Verified with changes- Customer
- John Smith
- Vehicle
- 2024 Yamaha MT-07
- VIN
- ••••••102394
- Pickup address
- 2418 W Charleston
- Pickup window
- After 2 PMUpdated
Actions
- Record updated
- Verification completed
Automation you can stay in control of
Test before going live
Call your agent yourself and review exactly how it responds.
Define what it can do
Give each agent only the actions and information it needs.
See every outcome
Review calls, structured data, actions, and exceptions.
Escalate to people
Route conversations to a human when the workflow requires judgment.
Versioned changes
Know which agent configuration handled each call.
Truthful by design
Configure agents to avoid guessing and escalate when information cannot be verified.
What call would you stop doing manually today?
Turn it into a HiloVoice agent and see the outcome for yourself.