Consumer Services

Stay fully booked without a front desk glued to the phone.

Your AI receptionist answers every call, books and reschedules appointments, answers common questions, and confirms customers ahead of time — so your team can focus on the person in front of them.

New inbound callSalon booking
CustomerCan I get a cut and color with Maya on Thursday afternoon?

HiloVoice captures

  • Service: Cut & color
  • Stylist: Maya
  • Preferred: Thursday afternoon
AgentMaya has 2:30 on Thursday open — shall I book that for you?

Outcome

Booked
  • Appointment added to calendar
  • Confirmation text sent
A salon client on a phone call in the stylist's chair

Step 1

Customer calls

Outcome

Show or reschedule

Before HiloVoice

Sound familiar?

  • The phone rings while staff are with a customer.
  • Missed calls become bookings at the place down the street.
  • No-shows eat into an already tight schedule.
  • The same questions about hours, pricing, and parking all day.
  • Rescheduling turns into phone tag.

With HiloVoice

From call to completed outcome.

The same steps on every call, in the order you set, ending in a result your team can act on.

  1. Step 1

    Customer calls

  2. Step 2

    Need identified

  3. Step 3

    Availability checked

  4. Step 4

    Appointment booked

  5. Step 5

    Confirmation sent

  6. Step 6

    Reminder call

  7. Outcome

    Show or reschedule

What changes

Less phone work. More finished work.

Answer every call

Book customers while they're ready, including evenings and weekends.

Consumer ServicesLive call

  1. Customer calls
  2. Need identified
  3. Availability checked
  4. Appointment booked

Cut no-shows

Confirm appointments the day before and free up slots that would have gone empty.

Stop repeating yourself

Hours, pricing, and policies answered consistently, every time.

Keep the calendar right

Bookings and changes write straight to your scheduling system.

A woman at home smiling while on a phone call

FAQ

Frequently asked questions

Can't find what you need? Email [email protected] and we'll get back to you.

Every missed call is a customer who booked somewhere else. Answer all of them.